Policies & Procedures

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 435-649-6292

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 4593 Silver Springs Dr. Park City UT, 84098

Utah Conservatory – Policies and Procedures

 

Policies and Procedures

 

Summer Policy

  • 24 Hours Notice needed to cancel a time, and to have that time placed on summer un-booked time to schedule later.
  • 4 hours notice needed for re-schedule into another gap, schedule permitting.

 

School Year Policy

Registration: A non-refundable fee of $30 per student or $50 per family is required yearly at time of registration. There is no registration fee for the summer semester.

Payment of Fees: Tuition must be paid by automatic debit or automatic credit card payment. Tuition will be charged on the 20 th of each month. Payment must be made by pre-authorized automatic monthly payment, or paid in full.

Withdrawal Policy: If you would like to withdraw from weekly lessons, you must submit a written letter, email, or withdrawal form to the office, 15 days prior to the last lesson. Tuition will be pro-rated accordingly for lesson after the 15 day window. There are no credits given if lessons within the 15 days are not be taken, or rescheduled.

Extreme Weather or Unexpected Interruption of Classes: If the school must cancel classes due to extreme weather or events beyond our control such as power outages, the missed lessons will be added on to the end of the teaching year. No refunds for lessons missed due to these reasons will be given.

Substitutions: The school reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach a lesson. If the school cannot arrange a substitute, any school issed classes may be rescheduled, or refunded according the wishes of the client. Refunds for the teacher misses will be issued in the form of a lesson credit (tuition reduction) on the next month’s charge.

Reschedule Policy: If an appointment isn’t rescheduled, the school will compensate the teacher for their time. Clients are allowed to ‘reschedule’ a lesson under the following criteria:

1) 6 hour notice must be received via e-mail or phone (leave a message).

2) It is the responsibility of the client to find another time, before the time of the lesson being rescheduled. No reschedules will be given after the lesson has passed.

3) Rescheduled lesson must be done in a teacher ‘gap’ or ‘cancellation’, not extending their teaching day.

Parent’s Responsibility to be Aware of Dates and Events: It is the responsibility of the parent or adult student to be aware of all school activities, such as viewing days, recitals, extra classes, and dates the school is open or closed. The school will post all such notices on the bulletin board, and via constant contact e-mails. It is the responsibility of the parents or adult students to inform the school of any billing, address, e-mail or telephone number changes.

Care of Students: The school is not responsible for providing before or after class care for students. Parents with students under the age of 6 are to remain in the school during classes. Students are not to be left at the school for excessive time before or after class, but are welcome to hang out to practice music.

Injuries: Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained on school property resulting from activity conducted by the students before, during or after class time.

Photo Release: The school is hereby granted permission to take photographs of the students to use in brochures, web sites, posters, advertisements and other promotional materials the school creates. Permission is also hereby granted for the school to copyright such photographs in its name.